Who this policy covers
This policy explains how 360CCTV Solutions LLC handles information received through home360cctv.site and service inquiries. Contact us at contact@home360cctv.site or 30 N Gould St, Ste R, Sheridan, WY 82801 with privacy questions.
Information you provide
When you chat or email, you may provide your name, contact details, property information, equipment details, and a description of the requested service. Please do not send passwords, verification codes, payment card details, or private camera footage in an initial inquiry.
Website forms, chat, and email inquiries
When you submit a project form, FormSubmit processes your name, email, phone number, query, and source-page address to email your inquiry to our team. The contact details you provide are used to respond to your callback request; submission is not a general marketing opt-in. Form submission is separate from Text chat. Our Text service may connect you with an AI assistant; information you enter there is processed by Text and made available to us for the conversation and follow-up. You may instead email contact@home360cctv.site. Do not submit camera passwords, access codes, payment card details, or private footage through forms or chat.
How information is used
We use inquiry and service information to respond, assess requested work, coordinate appointments, provide agreed services, handle billing or disputes, and maintain business records. We do not sell personal information.
Camera access and footage
Any access to a camera system must be authorized and limited to the agreed work. We do not provide continuous monitoring through this website. You control your accounts, footage, retention settings, and sharing decisions. Any necessary handling of footage should be separately discussed before access.
Sharing and retention
Information may be shared with service providers needed to operate communications or deliver agreed work, or when required by law. We retain records only as needed for the inquiry, service relationship, accounting, legal obligations, or dispute resolution.
Chat technology and third-party services
The Text widget loads a third-party script from cdn.livechatinc.com. It may process technical information and use cookies or similar browser storage to operate chat and associate sessions and messages. Text operates under its own privacy policy. FormSubmit processes form submissions under its privacy policy. The landing page uses a Google Ads tag to measure callback-form submissions accepted by the email service. The conversion event contains the configured conversion identifier; our code does not include your name, email, phone number, or query in that event. Google may process technical information, advertising identifiers, or cookies as described in its advertising privacy information. Remarketing signals are disabled in this integration. Your hosting, email, browser, and any equipment app may process information under their own policies.
Your choices and security
Contact us to request access to, correction of, or deletion of information you have provided. Requests are subject to identity verification and applicable retention requirements. We use reasonable safeguards, but no transmission or storage method can be guaranteed secure.
Children and policy updates
This website is intended for adults arranging property services. It is not directed to children. Updates will be posted on this page with a revised effective date.